For the following Covid-related travel restrictions you will receive the full travel sum back:
Free of charge cancellation is possible 1 day before arrival. Choosing a voucher or rebooking is also allowed.
If you face one of these covid related travel restrictions from day 28 – day 2 before arrival, you can rebook free of charge* to another destination from our offer.
If you wish to rebook more than 28 days before arrival, the usual terms and conditions apply.
* If the rebooking is more expensive, then you will pay the difference. If your rebooking is cheaper you will not receive any money back.
Please note: Travel restrictions must be in place on the day of notification, in order to use either the rebook or refund option.
Free of charge cancellation until 1st March
Free of charge cancellation is always possible, without giving reasons, until 1 March 2021. Your deposit will be refunded immediately.
* Have you rebooked your holiday from 2020 to 2021 with a voucher or by taking your (down)payment with you and do want to cancel? Then the regular terms and conditions apply.
A change of campsite, another kind of accommodation or just a completely different country? No problem. Rebooking is always free of charge until 1 March 2021.
Do you have any questions about the situation at the campsites, redeeming your voucher or taking your 2020 deposit with you when booking your 2021holiday? Check out our page with frequently asked questions about Corona here.